A2 Medics Solutions
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Frequently Asked Questions

Answers beforeyou evenhave to ask.

Everything practices usually want to know about switching, pricing, turnaround time, and how we work — in one place.

How fast do you submit claims?

Most claims are coded and submitted within 24–48 hours of the visit.

What specialties do you cover?

20+ specialties including Cardiology, Family Practice, Dermatology, Orthopedics, and Behavioral Health.

How do I switch from my current biller?

Switching takes about 2–3 weeks. We handle data transfer, credentialing checks, and staff transition with zero disruption to active claims.

Is there a long-term contract?

No long-term lock-in — our agreements are month-to-month after the initial onboarding period.

How much do you charge?

We charge a percentage of what we actually collect, so we only grow when you do. Request a free audit for a specific quote.

What is your average denial rate?

3.1% on average, well below the industry average of 9–14%. Every denial is corrected and resubmitted within days.

Are you HIPAA compliant?

Yes — fully HIPAA-compliant with encrypted data handling and regular compliance audits.

Do you handle provider credentialing?

Yes — we manage payer enrollment and revalidation deadlines directly so a lapsed credential never causes a denied claim.

How do I see what's happening with my claims?

You get access to a live dashboard showing collections, denials, and A/R aging, updated continuously — plus a dedicated account contact.

Do you work with solo practices?

Yes — from solo practitioners to multi-provider specialty groups. Our systems scale with you.

What EHR/practice management systems do you support?

We work with your existing system — Epic, athenahealth, AdvancedMD, Kareo, eClinicalWorks, NextGen, DrChrono, and most others.

What's the fastest way to reach someone?

WhatsApp (button in the corner of every page) gets the fastest response, or use the chat assistant for instant answers.
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Ask A2

Quick answers · type or use the mic

Hi — I'm the A2 assistant. Ask me about turnaround times, specialties, pricing, or switching billers.
How fast do you submit claims?
What specialties do you cover?
Is there a contract?
How do I switch billers?